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Subscription cancellation process unclear for non-English users
A customer requested help canceling their subscription and needed step-by-step instructions to delete their workspace (in Spanish: "Como doy de baja mi subscripcion?"). The AI agent provided general instructions, but the customer needed more clarity and a human agent provided a personalized guide with a screenshot. Feedback: The cancellation process and workspace deletion steps are not clear enough for non-English users. There is an opportunity to improve documentation and provide multilingual, step-by-step guides for critical actions like subscription cancellation. Customer: Damaris Garcia (damaris.garcia@puller.mx)
