Onboarding feedback: Platform is difficult to figure out for new users

A new user expressed difficulty understanding how to use the Sleekplan platform and requested guidance. The AI agent provided an overview, links to documentation, and offered to schedule a demo. This feedback highlights potential onboarding friction and suggests that onboarding guides or proactive demos could be improved to help new users get started more easily. Customer: ezbetmcquarrie@yahoo.com Actionable: Consider enhancing onboarding documentation and offering more proactive walkthroughs or demo sessions.