All ideas

Anonymous posting for customers

Problem: Some customers avoid leaving feedback tied to their account or email for sensitive issues. Proposal: Add a simple "Post anonymously" toggle that hides the user's name/email on public posts but stores a private, non-identifying link to their account for staff-only follow-up. Optionally require moderation approval for anonymous posts. Why it matters: Increases submission rates for sensitive feedback and surfaces issues customers wouldn’t otherwise report. Acceptance criteria: Toggle to post anonymously on the public board Store a private, non-identifying link to the account for staff only Optional moderation flow for anonymous posts Respects workspace privacy policies and admin controls Priority: Medium